How Ematricsactually works.

Practise against AI buyer personas before the call. Get live guidance that catches objections during it. Afterwards the call is scored, each objection graded, and the next action written for you. Team statistics aggregate all of it for managers.

Two products. The web platform runs hosted meetings and holds your training, analytics and team statistics. Ematrics Assist is a desktop app for calls that are not hosted on the platform.

Zoom and Google Meet on the web platform, Zoom embedded and Meet by invite link. For calls outside those, including dialers and other meeting tools, use the desktop app.

Sign up, create your organisation, invite your team. You can run a first meeting the same day, with no CRM connection or IT involvement.

On the web platform, Ematrics requests to join and has to be admitted, so everyone on the call sees it. The desktop app does not appear in the participant list.

Either way, you need the other participant's permission to record before the call starts. What the meeting software shows does not change what the law requires, and several states need consent from everyone on the call.

On the web platform, yes: they admit it themselves. With the desktop app, no, which makes disclosure yours to handle rather than the product’s.

Tell the other person you are recording and get their agreement first. Your agreement with us places that obligation on you.

Guidance appears in your own Ematrics window. Nothing is injected into the meeting and nothing is spoken aloud. Share a specific application rather than your whole screen and it stays private.

Treat suggestions as prompts, not instructions. Outputs are probabilistic and can be wrong or badly timed, and you decide what to say.

Never make them the sole basis for a commercial commitment, or for a performance decision about a rep.

Windows and Mac.

No. Transcription and analysis run in the cloud. If the connection drops mid-call, guidance stops until it returns.